Frequently asked questions

We sell sand and quarry stone online via a very easy process of click, pay, and deliver (or self-collection).

We have operated in this industry since 2008.

Yes, we have a membership program available. You may join as a member to enjoy lower prices.

If you have your own transport, you can click self-collect. This allows you to make a purchase by selecting your preferred quarry location and the material you want to order. You will then collect your order from the quarry yourself.

The maximum quantity will not exceed more than 20 metric tonnage per load.

We also offer a delivery service. Simply select your preferred material, fill up the destination delivery and information required, and we will use our own transport to deliver your materials.

The minimum order quantity is 35 metric tonnage for 10 wheels truck and 40 metric tonnage for 12 wheels truck.

We accept direct online payment, credit card, FPX, and e-wallet as stated on the checkout page.

You may use your membership account to top up your balance and request goods whenever you want – either via our customer service or through your membership page.

When your order and payment have been processed by our customer service team, we will contact you via WhatsApp to confirm a "drop-off point". Once this has been confirmed, we will send out your order from our sandpit and quarry.

We will send you an email notification when the sand and quarry have been delivered.

We will ship the goods within 48 hours after the confirmation received from the bank.

All goods sold are not returnable.

If you find any quality issues with the products, please inform and liaise with our customer service within 3 working days of receiving the order. Any issues raised after 3 working days will not be entertained.

We issue invoices on every 15th or 30th/31st of the month to our customers. A summary statement will also be issued once a month.

Kindly call the contact numbers below to make further inquiries on these 2 products.

You shall top up the balance via credit top-up on your member page. Please place your order on your member page and the order will follow up by our customer service via phone.

The minimum top-up is RM 1,000/- via FPX system.

You will get a further discount of 1.7% from the member price listed.

Any unused credit balance in your customer account can be credited to your customer bank account after 7 working days of your request.