Delivery Policy

General Information

All orders are subject to product availability. If an item is not in stock at the time you order, we will notify you and refund you the total amount of your order, using the original method of payment.

Delivery Location

Items offered on our website are only available for delivery to addresses in the list provided. Any shipments outside of the list shall contact our customer service at +6016-2051340 for further clarification.

Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within 48 (forty-eight) hours of the date of your order and confirm received from the bank. And additional charges will be incurred on the exceptional circumstances.

Business day mean Monday to Saturday, except public holidays.

Please note we do not ship on Sundays.

Delivery Instructions

You can provide special delivery instructions on the check-out page of our website.

Questions

If you have any questions about the delivery and shipment for your order, please contact us at +6016-2051340.